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Pomerania’s Advantages
Co-funded by the European Union
Business Services
In Pomerania business services meet elite talent, digital innovation and global scalability
The Pomeranian Voivodeship is one of the most dynamic hubs for modern business services in Central and Eastern Europe — a place where IT, finance, R&D and global operations grow side by side. This thriving ecosystem makes Pomerania a natural landing zone for companies looking to scale their operations and drive digital transformation.
Among the main sources of FDI (Foreign Direct Investment) locating their processes in Pomerania are companies from the Nordic countries, Western Europe, the United Kingdom and Ireland, the USA, and the DACH countries. At the same time, the region remains open and attractive to investors from other parts of the world.
Approximately 42,000 employees already work in over 227 centers.
Rich Talent Pool
Diverse and highly skilled workforce across the region.
Sustainable Energy
Access to offshore and nuclear power
Global Air Links
Convenient connections via Gdańsk Airport.
Investor Support
Invest in Pomerania investor service
Employment in different types of centers in the Tri-City area
44.9
%
IT
25.8
%
SSC/GBS
14.2
%
R&D
12.9
%
BPO
Sector Distribution
Pomerania is rapidly emerging as a strong hub for IT and R&D centers, driven by a robust tech talent pool, top-tier universities, and a vibrant innovation ecosystem. Both global and local companies choose the region to build software development teams, research units, and product innovation hubs.
With competitive operating costs and access to highly skilled graduates in computer science and engineering, Pomerania offers a strategic location to scale technology operations. Invest in Pomerania provides comprehensive support from initial planning through project launch.
Invest in Pomerania
61
%
IT
20
%
SSC
9
%
R&D
4
%
CoE
6
%
BPO
Shared Services Centers
SSC
internal shared service centers that perform repetitive processes (e.g., finance, HR, IT) for different units within the same organization.
BPO
involves outsourcing such processes to an external company that performs them for multiple clients.
GBS
is the most mature model – it integrates services (often both internal and partially outsourced), focusing not only on cost efficiency, but also on standardization, quality, and business value.
The fact that 30% of centers in Pomerania are GBS/SSC/BPO confirms the region's strong specialization in modern business services. In the context of GBS, SSC, and BPO models, this means that Pomerania serves as an important operational base for international companies, handling both internal shared service centers and outsourced processes. This is facilitated by access to qualified personnel, language skills, and the developed academic ecosystem of the Tri-City.
Case Study
Arla Foods is a global dairy cooperative. Its business services center in Gdańsk handles accounting processes, settlements, and supports the company’s global operations in areas such as procurement, HR, as well as risk and compliance management. There is also an IT hub that is responsible for IT project management, implementations, system architecture, and day-to-day IT operations for all Arla branches worldwide.
Investment announcement: 2008
Intel’s Research and Development Center in Gdańsk is one of the largest among the company’s 23 laboratories in Europe. The Gdańsk-based teams develop solutions for fast-growing technology areas including cloud computing, data centers, memory, artificial intelligence, graphics, connectivity, audio, and programmable technologies.
Investment announcement: 1998
Talent Pool & Office Market
Talent Pool
The Medical University of Gdańsk, Gdańsk University of Technology, and the University of Gdańsk have formalized years of cooperation through a powerful University Association.
This alliance has created one of the strongest academic centers in Poland. Together, these universities educate approximately 92,000 students - ensuring a permanent, stable, and top-tier talent pool for global investors.
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Office Market
The Class A office market in the Tri-City is among the most dynamic and developed in Poland. It offers modern office spaces meeting international standards, located in key business districts with excellent transport accessibility.
- Approx. 1.1 million m² of Class A office space
- Vacancy rate: 12.5–14%
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